This site can't be reached Error

When you are visiting any websites, This site can't be reached Error In Chrome browser is very common. Many Chrome browser users might be facing this error but are unaware about how to fix this error. There are many situations that might trigger this error in Chrome browsers .

In general, the problem may happens for failing on DNS lookup . DNS is that network address that translates the website name to its internet address. Most often it causes for not getting the internet connection or misconfigured internet or network settings. Another reason could be the firewall preventing Google Chrome to load the webpage. Also in those cases, you received the error and it says Error code:


The This site can't be reached error message could happen on Windows 8, Windows 10, Linux, Chrome OS or Android devices. No matter why Chrome browser shows this message, but it needs to fix permanently. Here are some possible solutions, these solutions will try to minimize or remove the error completely and takes you to your desired website in your Chrome browser.

  1. Clear browser cache, history and cookies
  2. Reset Chrome browser settings
  3. Reset Wi-Fi Modem
  4. Restart DNS client
  5. Change IPv4 DNS Address
  6. Disable "Experimental QUIC protocol" flag
  7. Changing maximum allowed TLS version
  8. Reset the Chrome profile Sync
  9. Remove browser extension from Chrome
  10. Reset TCP/IP
  11. Scan your device for malware
  12. Reinstall Chrome
  13. Install another web browser

Clear browser cache, history and cookies

Google chrome more icon
  1. Open Chrome browser.
  2. At the top right, click More icon.
  3. Click "More tools" -> Clear browsing data .
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

Reset Chrome settings

Chrome browser gives you the option to reset your browser settings in one easy click. Doing this will erase all configuration information from Chrome such as your home page, tab settings, saved form information, browsing history, and cookies. Google chrome more icon
  1. Open Chrome browser.
  2. At the top right, click More icon.
  3. Select Settings from menu option.
  4. At the bottom, click Advanced.
  5. Under Reset and cleanup click Reset Settings and then Reset Settings.

Reset Wi-Fi Modem

You can easily reset your wi-fi modem manually. If you have a separate router, you should reset it as well.

  1. Unplug the power cord from the WiFi router.
  2. Press and hold the reset button 10 to 15 seconds.
  3. Release the reset button after the lights on the modem start flickering.
  4. Wait 3 to 5 minutes for the Internet light to turn green.
  5. Try connecting to the Internet.
  6. You may be asked for account related information to reset your modem.

Restart DNS client

  1. Click the Windows "Start" button and select "Run."
  2. Enter "cmd" into the text box and press "Enter."
  3. This starts your Windows command prompt.
  4. Type net stop dnscache to stop the service.
  5. It may take a few seconds for the DNS service to stop.
  6. Type net start dnscache to the command prompt and "Enter."
  7. This restarts the DNS service on the machine.
net-start dns client
  1. To reset the DNS cache and remove all entries from it, run the following command: ipconfig /flushdns.
  2. If everything went well, the result should be "Successfully flushed the DNS Resolver Cache".
ipconfig /flushdns

Change IPv4 DNS Address

  1. Open Control Panel.
  2. Click View network status and tasks.
  3. Click Change adapter settings on the left portion of the Window.
  4. Double-click the icon for the Internet connection you're using.
  5. Click and highlight Internet Protocol Version 4 (TCP/IPv4) and click Properties.
  6. Enter the new DNS addresses.
IPv4 DNS Address

Enter this Google public DNS server address:
  1. Prefered DNS Server:
  2. Alternate DNS Server:
Tick on Validate settings upon exit. Then click OK.

Disable "Experimental QUIC protocol" flag

The idea of QUIC is to make transport that would work better for internet than TCP. QUIC uses UDP port 80 and port 443 and often permits clients to bypass transparent proxies, in which UTM feature such as web filtering may not work properly on Google Chrome only, but works perfectly on other browsers such as Internet Explorer or Mozilla Firefox. In order to disable QUIC protocol on Google Chrome internet browser.


  1. Open chrome and type chrome://flags/ in the address bar.
  2. Search the Experimental QUIC protocol.
  3. Change "Default" to "Disabled" option from the drop-down menu.
  4. Restart Google Chrome for your changes to take effect.

Changing maximum allowed TLS version

Another possible reason is that the TLS version running on the web server is old. Transport Layer Security, short TLS, is a cryptographic protocol to communicate securely over a computer network. The current version of TLS is 1.2 while TLS 1.3 is available as a final version.

maximum allowed TLS version

  1. Open chrome and type chrome://flags/ in the address bar.
  2. Search Maximum TLS version enabled.
  3. Select the version 1.3 which is set to Default before.
  4. Restart Google Chrome for your changes to take effect.

Reset the Google Chrome Profile Sync

Google offers a site that displays every item category you have in sync with Chrome. It is important to clean this synchronized cache.
  1. On your computer, open Chrome.
  2. Go to the Google Dashboard.
  3. At the bottom, click Reset sync.
  4. Confirm by clicking OK.
  5. Turn sync on again.

Remove Browser Extension from Chrome

All Internet browsers allow for the use of extensions, which are small programs that extend the functionality of a browser. Some browser extensions are known to interrupt network connections. Google chrome more icon
  1. Open Chrome browser.
  2. At the top right, click More icon.
  3. Select More tools from the menu.
  4. Select Extensions from the side menu.
  5. Drag the blue slider to disable the extension one by one.
  6. Confirm if a browser extension is responsible for the particular error and remove it.

Reset TCP/IP

Type "cmd" in the search box, then right-click on CommandPrompt to select "Run as Admintrator". Depending on your computer settings, you may be asked to provide an administrator password before you can continue.

Reset TCP/IP

  1. At the command Prompt Type netsh int ip reset and then hit the Enter key on your keyboard.
  2. Wait for the Command Prompt to run through the TCP/IP reset.
  3. Reboot your computer and go to the website again to see if it works.

Reinstall Network Adapter Drivers

Network Adapter Drivers
  1. Go to the icon of 'My Computer' and right click to select Manage.
  2. There click on Device Manager that will bring you a list of all the hardware installed.
  3. Now look for the Network adapters and expand it.
  4. Right-click the network connection you are using and select Uninstall.
  5. Restart your PC, and the drivers will get installed automatically, then try open website again.

Scan your device for Malware

The computer you're using may be infected with malware which is interfering with your network connections. For ex. some malware installs a proxy server to capture and redirect internet traffic through the malicious proxy server. These type of malware cause the "This site can’t be reached" error in Chrome browser.

Reinstall Chrome

  1. Go to Control Panel and click Uninstall a program and uninstall Google Chrome from your PC.

  2. Navigate to C:\Users\%your_name%\AppData\Local\Google\ and delete everything inside this folder.

  3. Download the latest version of Chrome Browser and install it.

  4. Restart your PC, and try open website again.

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