The "ERR_CONNECTION_TIMED_OUT" error in Google Chrome occurs when the browser fails to establish a connection with the website's server within a specified time limit. This may happen due to various reasons, such as server unavailability, network issues, or firewall restrictions, preventing the browser from receiving the necessary response from the server. Troubleshooting steps may involve checking the website's server status, examining network settings, and ensuring there are no conflicting firewall rules that might be blocking the connection.

Refreshing the page, clearing cache and cookies, and trying a different browser are initial troubleshooting steps that can resolve the issue if it is related to browser settings or temporary data. Restarting the router or modem can help in case there are network connectivity problems, and if the issue persists, reaching out to the internet service provider can provide valuable insights and potential solutions to address the problem.


The "ERR_CONNECTION_TIMED_OUT" error in Google Chrome indicates that the browser's attempt to connect to a website's server did not receive a response within a specific time frame, resulting in a timeout. This can occur due to various reasons, such as network connectivity issues, server problems, or firewall settings, and may require further investigation and troubleshooting to resolve.


When the browser attempts to establish a connection with the server, it sets a timeout period within which it expects to receive a response. If the server does not respond within this specified time, the browser assumes there is a problem with the connection and displays the "ERR_CONNECTION_TIMED_OUT" error message. This timeout period can vary depending on the browser and its settings, but the default in Google Chrome is typically around 30 seconds.

Reasons why a connection timeout can occur:

The website's server is down or experiencing high traffic:

The "ERR_CONNECTION_TIMED_OUT" error can occur when the website's server is down or experiencing technical issues, undergoing maintenance, or facing a high volume of traffic that exceeds its capacity. When the server is unavailable, the browser cannot establish a connection to it, leading to the timeout error. In such cases, the issue is on the server's end, and users will need to wait for the server to be back online or contact the website's administrators for further assistance.

Your internet connection is slow or unreliable:

A slow or unreliable internet connection can cause a connection timeout. The browser may be unable to receive a response from the server within the set timeout period.

There's a problem with your DNS resolution:

DNS resolution plays a critical role in connecting to websites. When you enter a website's domain name into your browser, the DNS system translates that domain name into the corresponding IP address of the website's server. If there is an issue with DNS resolution, such as a misconfiguration, server outage, or DNS server problems, the browser will not be able to find the correct IP address for the website, leading to the "ERR_CONNECTION_TIMED_OUT" error. In such cases, users may try using alternative DNS servers or waiting for the DNS issues to be resolved by their internet service provider or website administrators.

The website's server is blocking your connection:

Some websites may block connections from certain IP addresses or countries. If the website's server is blocking your connection, you will see the "ERR_CONNECTION_TIMED_OUT" error message.

Your computer's firewall is blocking your connection:

Firewalls are designed to prevent unauthorized access to your computer. If your firewall is blocking your connection to a website, you will see the "ERR_CONNECTION_TIMED_OUT" error message.


If you encounter the "ERR_CONNECTION_TIMED_OUT" error in your browser, there are several steps you can try to fix the issue:

Refresh the page:

Refreshing the page is a straightforward and quick solution to try resolving the "ERR_CONNECTION_TIMED_OUT" error. By refreshing the page, the browser initiates a new connection attempt to the website's server, which may overcome the initial timeout issue. However, if the error persists after refreshing, it's advisable to explore other troubleshooting steps to address potential DNS issues, check for internet connectivity problems, or investigate if the website's server is experiencing technical difficulties.

Clear your browser's cache and cookies:

Clearing the browser's cache and cookies is indeed a valuable step to address the "ERR_CONNECTION_TIMED_OUT" error. By doing so, you remove potentially outdated or corrupted data stored in the browser, which may have been contributing to the connection problem. This action enables the browser to fetch fresh data from the website's server during subsequent connection attempts, which can help resolve the issue. Additionally, clearing cache and cookies can improve overall browser performance and enhance browsing experience.

Restart your router or modem:

Restarting your router or modem can help resolve any connection issues that may be causing the "ERR_CONNECTION_TIMED_OUT" error. To restart your router or modem, unplug it from the power source, wait for a few seconds, and then plug it back in.

Try accessing the website from a different browser:

Attempting to access the website from a different browser, such as Mozilla Firefox or Microsoft Edge, can be a useful troubleshooting step to determine if the "ERR_CONNECTION_TIMED_OUT" error is specific to Google Chrome or more widespread. If the website loads successfully in another browser, it indicates that there might be an issue with the configuration or settings of Google Chrome, prompting further investigation into its settings, extensions, or plugins. However, if the error persists across multiple browsers, it suggests a potential issue with the website itself or the network connection, requiring further diagnosis and resolution.

Disable your firewall:

While temporarily disabling the firewall can help determine if it is the cause of the "ERR_CONNECTION_TIMED_OUT" error, it is important to exercise caution when doing so. Disabling the firewall leaves your computer vulnerable to potential security threats, so it should only be done as a diagnostic step and not as a permanent solution. If disabling the firewall resolves the issue, it indicates that the firewall settings might be blocking the connection to the website. In such cases, you can re-enable the firewall and then adjust its settings to allow the specific website or application to establish a connection. If the error persists even after disabling the firewall, it is best to keep the firewall enabled and explore other potential causes for the error.

Flush your DNS cache:

The DNS cache on your computer can sometimes become outdated, causing the "ERR_CONNECTION_TIMED_OUT" error. To flush your DNS cache, open the Command Prompt as an administrator and run the command "ipconfig /flushdns."

Change your DNS servers:

Changing DNS servers can indeed be a helpful step to resolve the "ERR_CONNECTION_TIMED_OUT" error. When flushing the DNS cache doesn't work, configuring your DNS server addresses to use reliable and fast DNS providers like Google DNS or OpenDNS can improve your internet connection and potentially resolve the issue. If the error persists even after trying these steps, reaching out to your internet service provider is recommended, as they can investigate and troubleshoot any network-related problems that might be causing the error. Their support team may be able to assist you in identifying and resolving the specific issue that is leading to the "ERR_CONNECTION_TIMED_OUT" error.

In different browsers

ERR_CONNECTION_TIMED_OUT is a general error that can occur in various web browsers when a connection to a website's server cannot be established. Here are some examples of how this error might present itself in different browsers:

Google Chrome:

In Google Chrome, the error will be displayed as "This site can't be reached. The connection has timed out."

Mozilla Firefox:

In Mozilla Firefox, the error will be displayed as "The connection has timed out."

Microsoft Edge:

In Microsoft Edge, the error will be displayed as "Hmmm...can’t reach this page. The connection has timed out."


How to Fix the ERR_CONNECTION_TIMED_OUT Error (Step by Step)

In Safari, the error will be displayed as "Safari can't open the page. The server stopped responding."


In Opera, the error will be displayed as "The connection has timed out."

It's important to note that the exact wording of the error message may vary depending on the version of the web browser and the operating system being used. However, the general meaning of the error message will be the same: the connection to the website's server could not be established and has timed out.


This error typically indicates that there is a problem with the connection between your computer and the website's server, or that the website's server is taking too long to respond. Common causes of this error include issues with your internet connection, problems with the website's server, or issues with your web browser configuration. To resolve the issue, you may need to clear your browser's cache and cookies, restart your router or modem, disable your firewall, or change your DNS servers.