Wireless connected but no internet access

Wi-Fi is one of the most important technological developments of the modern era. It is a wireless networking technology that allows devices such as computers, mobile devices, and other equipment to interface with the Internet .

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Many times when you connect to a WiFi, you often encountered the WiFi connected but no Internet issue several times. It could be an issue with your operating system settings or the router. Unfortunately, there is no single solution to fix this issue. As with any networking issues, there are 2 places to look at first: the networking equipment (router) and the device having the issue (computer, smartphone, tablet etc.). As a first step, restart your networking equipment and device and see if that fixes the problem. As with the router, network and software problems often get fixed automatically with a simple restart. If it doesn't help you, then go to the following section.

  1. Check Modem Lights
  2. Flush your DNS
  3. Change your DNS server address
  4. IP address conflict
  5. Outdated network driver
  6. Check your ISP's status

Check Modem Lights

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If you notice you're not able to get online, one of the things you can do is to check the lights on your modem to determine if it's online or offline. The lights on the front of your modem may indicate a problem, contact your ISP ( Internet service provider ) customer care services. Normally, the Internet light will turn green to let you know the modem is on the Internet. The Internet light will flash green when your modem is 'talking' to the Internet. Additionally, ensure there is no unusual behaviour ; such as extraordinary light flickering.

Flush your DNS

DNS cache conflict is another common issue known to cause problems with access to the internet. DNS is responsible to translate a domain name to their corresponding IP Addresses . Follow these steps to flush your DNS cache:

  1. Press Windows key +X.
  2. Select Command Prompt(admin) .
  3. Type the following command ipconfig /flushdns and press enter.

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  1. Check your internet access .

The above command just flushing all known DNS addresses from your device. This way your computer will request a new (and correct) address from the correct DNS server.

Change your DNS server address

Again, if you're having problems with your WiFi network , chances are it might be due to a DNS conflict. Your computer is usually assigned to automatically get the IP settings , or there might be a static IP address setting. Either way, changing up the IP address settings is a known solution to many issues with a faulty internet connection .

  1. Right click on your Wireless network icon in the taskbar.
  2. Select Network & Internet Settings.
  3. Click on Wi-Fi (your-network name).
  4. Select Properties.

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  1. Select Internet Protocol version 4 (TCP/IPv4) and then Properties.

What should I do if I'm connected to WiFi and keep getting a

In case you’re using static settings, select both options to Obtain an IP/DNS address automatically . Otherwise, we suggest you choose the second option and type in Google’s Public DNS IP addresses.

  1. Check the box "Use the following DNS-Server".
  2. Enter for preferred DNS-Server: and for alternate DNS-Server

My laptop is connected to wifi but no internet
  1. Click OK and close the other windows.

You should connect automatically, if not, then try restarting your PC. This should restart the Network Adapter and it will start using automatic IP Address.

IP address conflict

How to Troubleshoot When You Have No Wireless Connection

IP address conflict happens when two or more devices are assigned the same IP address . When this happens, both the devices cannot connect to the network. You can release and renew the IP address for your computer using the command prompt.

  1. Press Windows key +X.
  2. Select Command Prompt(admin) .
  3. At the prompt, go ahead and type in the following command, which will release your IP address:

ipconfig /release

Troubleshooting Wi-Fi wireless connectivity issues

After running this command, you need to run the command to renew your IP address , which it will try to get from the DHCP server.

ipconfig /renew

After a few seconds, you should see the results and there should be an IP address listed next to IPv4 Address .

Outdated network driver

Sometimes an old network driver or corrupted one can lead to no internet on connected WiFi problem . Windows 10 gets updated regularly and sometimes the drivers of your computer are outdated to communicate with Windows . In order to fix network driver problems

  1. Press Window+R keys and enter "devmgmt.msc" to open "Device Manager."
  2. Expand Network adapters.

Laptop wifi connected to router but no internet access
  1. Find your Wireless network adapter.
  2. Right-click and select Update Driver software.

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  1. Select Search automatically for updated driver software.

Windows will search for a newer driver and install it.

Check your ISP's status

If you've tried everything and are still experiencing internet connection woes, it's time to call your ISP ( Internet Service Provider ). The problem could be on their end, and may require a new connection at the pole coming into your house or new equipment such as a better modem or an amplifier .

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